Privacy & Cookies Policy

Why This Notice

This page describes how to manage the site in relation to the processing of personal data of users who consult it. Following consultation of this site, data relating to identified or identifiable persons may be processed.

This is an informative note which is provided pursuant to art. 13 of the Regulation (EU) 2016/679 (GDPR 2016/679) , to those who interact with the web services of for the protection of personal data, accessible electronically starting from the address: www.apicoltura .com

The information is provided only for the site of MELISSA SOC. COOP. and not for other websites that may be consulted by the user via links .

The information is also based on the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by the art. 29 of the directive n. 95/46 / EC , adopted May 17, 2001 to identify some minimum requirements for the collection of personal data online , and, in particular, the methods, timing and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

Type of data processed

Navigation data

The computer systems and software procedures used to operate these websites acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, the data on web contacts do not persist for more than seven days.

Data provided voluntarily by the user

MELISSA SOC. COOP. will process the personal data that the user will provide at the time of registration, the request for a specific service or in any case in the context of the relationship with the portal

This data may include:

  • identification and contact details (name, surname, address of residence / domicile, city, VAT number, e-mail address, telephone number etc.);
  • payment and billing information (data relating to credit cards and other payment systems used by the user)

The provision of personal data is a necessary requisite for the purposes of the provision and consequent use of the requested Services. Any failure to provide certain data (personal data, e-mail address, and payment data, etc.) could therefore make it impossible for the Owner to provide the requested Services.

As regards payment data, these will not be processed by the portal since at the time of payment of the order, the user will be redirected to the paypal page (paypal payment circuit) or to the Amazon login page ( in the case of payments through the amazonpay service) where you will have to enter your credit card information or your Amazon profile data. MELISSA SOC. COOP. subsequently receives confirmation of payment.

MELISSA SOC. COOP. will indicate from time to time, also through its own forms on the portal the data whose conferment is strictly necessary for the use of the Services and the additional data whose conferment is instead necessary only in order to enrich its user experience within the Services themselves.

Owner, Data Processor and DPO

The Data Controller is MELISSA SOC. COOP. in the person of the legal representative. The list of External Data Processing Managers is constantly updated and can be consulted at the company's registered office. No DPO has been appointed.

Purposes of the data processing

The personal data you provide will be used for the following purposes :

a) For the execution of the contract or in any case to provide services requested by the user on the portal

- manage registration, authentication and access to the portal

- provide information services on products

- manage requests to purchase goods or services

- manage requests for assistance and support via online chat

b) For the fulfillment of legal obligations (such as, for example, fiscal obligations related to the execution of the contract and the provision of services);

c) sending communications concerning the services offered, newsletters and personalized news, containing material and promotional initiatives of one's own activities and services with automated methods (electronic mail).

Nature of the Contribution

The provision of data is compulsory with regard to the purpose in points a) and b): any refusal will make it impossible for MELISSA SOC. COOP. to proceed with the complete provision of the services offered.

Consent for the purpose in point c) is optional and will have as a sole consequence the failure to send advertising messages or newsletters, without prejudice to the provision of the service offered.

Method of Treatment

All personal data are mainly processed through electronic means and methods, however the processing by paper means is not excluded a priori.

The data will be stored in a form that allows the identification of the interested parties only for the time strictly necessary to achieve the purposes for which the data were originally collected and, in any case, within the limits of the law.

In order to ensure that personal data is always accurate, up to date, complete and relevant, we invite users and other interested parties to keep their data up to date through the specific functions of the sites and applications connected to the portal or to report any changes made to the following e-mail address: info @

Personal data will be processed only for the time necessary in relation to the purposes described above.

Security measures will be used to guarantee the confidentiality of the interested party to whom such data relate and to avoid undue access to third parties or unauthorized personnel.

Data Processing Place

The processing operations connected to the web services of this site take place at the registered and operational office of MELISSA SOC. COOP. and are only handled by specifically appointed personnel; the data are also processed in any other place where the parties involved in the processing are located. In particular, all the data concerning the website, as well as the relative security copies, are stored in servers hosted in data centers within the European Union and in compliance with current EU regulations.

For more information, contact the owner.

Data Processing Time

The data is processed for the time necessary to perform the service requested by the user, or required by the purposes described in this document, and the user can always request the interruption of the processing or the cancellation of the data.

Communication of data to third parties

No data will be disseminated. Where the communication to third party suppliers, consultants or partners should be necessary for needs related to the provision of the Services, it will be the responsibility of the Data Controller to provide for the appointment of the latter as data processors pursuant to art. 28 of the Regulation, by virtue of the capacity, experience and reliability demonstrated.

The identification data could be communicated to transport companies with which MELISSA SOC. COOP. has stipulated contracts for the delivery of the products purchased on the websites of the Data Controller.

Interested parties may request the complete list of data processors appointed by MELISSA SOC at any time . COOP. sending a request to the Owner at the e-mail address info @

It is understood that the users' personal data may be freely communicated to third parties, such as police forces or other public administrations, whenever this is allowed by law or required by an order or provision of a competent authority. These subjects will treat the data as independent data controllers.

Ownership of cookie processing

Since the installation of Cookies and other tracking systems operated by third parties through the services used within this site cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative.

Given the objective complexity related to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the user is invited to contact the Owner if he wishes to receive any further information on the use of the Cookies themselves and on any uses of the same - for example by third parties - made through this site.

Rights of the interested party

At any time, in accordance with articles 15-22 of the GDPR 2016/679, the right to:

- request confirmation of the existence or otherwise of personal data;

- obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the storage period;

- obtain the correction and deletion of data;

- obtain the treatment limitation;

- obtain the portability of the data, that is, receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;

- object to the processing at any time and also in the case of processing for direct marketing purposes;

- oppose an automated decision-making process relating to natural persons, including profiling.

To exercise the rights of the interested party and / or to request further information, please contact the Data Controller MELISSA SOC. COOP. based in Castelliri, via San Lorenzo n. 1, VAT number 01565390604, Tel: +39 0776 807280 - Fax: +39 0776 1800562 -

Extended Information - Cookies

Use of cookies or the "Site" uses cookies to make its services efficient for users who browse the pages of the site.
Users viewing the Site will see minimal information entered in their devices, whether they are computers or mobile devices, in small text files called "cookies" stored in the directories used by the User's web browser.
By disabling cookies some of our services may not work properly and some pages will not display them correctly.
There are various types of cookies, some to make the use of the Site more effective, others to enable certain features.
Analyzing them in detail our cookies allow:
· Memorize the preferences entered;
· Avoid re-entering the same information several times during the visit such as user name and password;
· Analyze the use of the services and content provided by MELISSA SOC. COOP. to optimize the browsing experience and services offered,

Types of cookies used
Following are the various types of cookies used according to the purpose of use
Technical Cookies
This type of cookie is strictly necessary for the proper functioning of some sections of the Site. They are of two categories: persistent and session:
· Persistent: once the browser is closed they are not destroyed but remain up to a pre-set expiration date
· Of sessions: they are destroyed every time the browser is closed
These cookies, always sent from our domain, are necessary to display the Site correctly and in relation to the technical services offered, will therefore always be used and sent, unless the user does not change the settings in his browser (thus invalidating the display of site pages).
Analytical cookies
The cookies in this category are used to collect information on the use of the site. This information is used for anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting for users. This type of cookie collects anonymous data on the activity of the user and how it arrived on the Site. The analytical cookies are sent from the Website itself or from third-party domains.
Analysis cookies of third-party services
These cookies are used to collect information on the use of the Site by users in anonymous form such as: visited pages, time spent, origins of traffic of origin, geographical origin, age, gender and interests for the purposes of marketing campaigns . These cookies are sent from third-party domains external to the Site, such as Google Analytics.
Cookies to integrate products and functions of third-party software
This type of cookie integrates functions developed by third parties within the pages of the Site such as the icons and preferences expressed in social networks in order to share the contents of the site or to use third-party software services (such as software for generate maps and additional software that offer additional services). These cookies are sent by third-party domains and by partner sites that offer their functionality between the pages of the Site.
Profiling cookies
These cookies are necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site. according to current legislation, it is not required to seek consent for technical cookies, as they are necessary to provide the services requested and for anonymous analytical cookies.
For all other types of cookies, consent can be expressed by the User with one or more of the following methods:
· Through specific configurations of the browser used or the relative computer programs used to navigate the pages that make up the Site.
· By changing the settings in the use of third-party services
Both of these solutions could prevent the user from using or viewing parts of the Site.
Web sites and third-party services
The Site may contain links to other Web sites that have their own privacy policy which may be different from that adopted by MELISSA SOC. COOP. and therefore not responsible for these sites.

Cookies that can be used by

Cookie name

Purpose of the Cookie



Advertising service, advertising target


Advertising service, Advertising target, Content customization

Facebook Custom Audience

Advertising service, Advertising target, Content customization

Facebook Exchange (FBX)

Advertising service, Advertising target, Content customization


Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization

Google AdWords

Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization

Google Display Network

Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization

Rocket Fuel

Advertising service, advertising target


Advertising service, advertising target


Facebook Connect

Advertising service, Advertising target, Analytics / Measurement, Content customization

Facebook Social Plugins

Advertising service, Advertising target, Content customization

Google Plus

Advertising service, Advertising target, Analytics / Measurement, Content customization, Optimization

New Relic

Analytics / Measurement


Advertising target, Analytics / Measurement, Content customization

Google Analytics

Advertising target, Analytics / Measurement, Optimization


Analytics / Measurement, Content customization


Non-profiling Performance and Statistical Cookies exempt from consent

Our site uses analytics cookies used for statistical purposes and provided by third parties that make information anonymous by obscuring part of the IP address, not allowing traceability to individual individuals.

Essential Technical Cookies

Our site uses technical cookies that are necessary and essential for its operation, for example to save your preferences, optimize site login, manage the contents of a cart and to coordinate the forms that make up the pages.

How to disable cookies through browser configuration

1. Run the Chrome browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Settings
4. Click Show Advanced Settings
5. In the "Privacy" section click on the "Content settings" button
6. In the "Cookies" section you can change the following cookie settings:
· Allow data to be saved locally
· Change the local data only until the browser is closed
· Prevent sites from setting cookies
· Block third-party cookies and site data
· Manage exceptions for some internet sites
· Elimination of one or all cookies
For more information visit the dedicated page .

Mozilla Firefox
1. Run the Mozilla Firefox Browser
2. Click on the menu in the browser toolbar next to the url entry window for navigation
3. Select Options
4. Select the Privacy panel
5. Click Show Advanced Settings
6. In the "Privacy" section click on the "Content settings" button
7. In the "Tracking" section you can change the following cookie settings:
· Request sites not to make any tracking
· Communicate to sites the availability to be tracked
· Do not communicate any preferences regarding the tracking of personal data
8. From the "History" section it is possible:
· By enabling "Use custom settings" select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specific period (until they expire, when Firefox is closed or ask every time)
· Remove individual stored cookies
For more information visit the dedicated page .

Internet Explorer
1. Run the Internet Explorer Browser
2. Click on the Tools button and choose Internet Options
3. Click on the Privacy tab and in the Settings section change the slider according to the desired action for cookies:
· Block all cookies
· Allow all cookies
· Selection of sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Address Website box enter a website and then press on Block or Allow
For more information visit the dedicated page .

Safari 6
1. Run the Safari Browser
2. Click on Safari, select Preferences and click on Privacy
3. In the Block Cookie section specify how Safari must accept cookies from websites.
4. To view which sites have stored cookies click on Details
For more information visit the dedicated page .

Safari iOS (mobile devices)
1. Run the iOS Safari Browser
2. Tap on Settings and then Safari
3. Tap on Block Cookies and choose from the various options: "Never", "Third-party advertisers" or "Always"
4. To delete all cookies stored by Safari, tap on Settings, then on Safari and finally on Delete Cookies and data
For more information visit the dedicated page .

1. Run the Opera Browser
2. Click on the Preferences then on Advanced and finally on Cookies
3. Select one of the following options:
· Accept all cookies
· Accept cookies only from the site you visit: third-party cookies that are sent from a domain other than the one you are visiting will be rejected
· Never accept cookies: all cookies will never be saved
For more information visit the dedicated page .

We also inform that the user can freely and at any time configure his privacy parameters in relation to the installation and use of cookies, directly through his navigation program (browser) following the relative instructions.

In particular, the user can set the so-called "private browsing", thanks to which his navigation program interrupts the saving of the history of the sites visited, any passwords entered, cookies and other information on the pages visited.

We warn you that if the user decides to disable all cookies (even those of a technical nature), the quality and speed of the services offered by this website could drastically deteriorate and you may lose access to some sections of the site same.

Since each browser - and often different versions of the same browser - also differ significantly from each other if you prefer to act independently through your browser preferences, you can find detailed information on the procedure required in your browser guide. For an overview of the action modes for the most common browsers, you can visit the address

Acceptance and cancellation of cookies

By continuing to browse this site by closing the information strip or by clicking on any part of the page or by scrolling to highlight further content, you accept the MELISSA SOC Cookie Policy . COOP. and cookies will be set and collected. In case of non-acceptance of cookies by abandoning the navigation, any cookies already registered locally in your browser will remain registered there but will no longer be read or used by MELISSA SOC. COOP. until a subsequent and possible acceptance of the Policy. You will always have the option to remove these cookies at any time using the methods described above.

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